At Face Paint Fairy Parties, we understand that life happens and plans can change. We aim to be flexible while protecting our team’s time and availability. Please read our policy below:

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1. Deposits

• A non-refundable deposit is required to secure your date and time.

• Your booking is not confirmed until the deposit is received.

2. Cancellation Policy

• You may cancel your event at any time.

• If you cancel within 72 hours of your scheduled event, you will still be responsible for 50% of the event total.

• If you cancel within 24 hours of your event or are a no-show, you will be responsible for 100% of the total booking amount.

• Cancellations made more than 72 hours in advance will only forfeit the deposit—no additional fees will apply.

3. Rescheduling

• We’re happy to reschedule your event based on availability at no additional charge.

• Rescheduling requests must be made at least 24 hours in advance.

• ​We will do our best to accommodate your request to reschedule, contingent to our entertainer and schedule availability.

 

Why This Policy Exists:

This policy is in place to protect the time and livelihood of our entertainers and ensure the sustainability of our small business. Last-minute cancellations or no-shows prevent us from accepting other bookings and result in lost income. We appreciate your understanding and cooperation.

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We Understand Emergencies Happen!

We understand that life isn’t always black and white, even if our written policies are. If something unexpected comes up, don’t hesitate to reach out. As long as we’re informed in a timely and respectful manner, we’re more than likely to work with you on a solution.