Fulfillment Policy

At Face Paint Fairy Parties, our mission is to provide magical and memorable entertainment with professionalism and reliability. Here’s how we fulfill bookings:

Booking Confirmation: Bookings are confirmed after review and receipt of your deposit.
Communication: We will contact you within 24 hours if adjustments are needed (e.g., travel fees, performer availability, or activity changes).
Event Details: Services will be fulfilled on the date, time, and location confirmed during booking.
Arrival: Artists typically arrive 10-30 minutes early to set up unless otherwise arranged.
Travel Fees: May apply for events located more than one hour from the performer’s location.
Payment: Remaining balance is due on the day of your event via cash, check, Zelle, PayPal, Venmo, or Cash App.
Last-Minute Bookings: Must be made at least 48 hours in advance, unless otherwise approved.
Weather Policy: For outdoor events, it is the client’s responsibility to provide a covered or shaded area for the artist. In the case of unsafe weather (e.g., hail, lightning, snow, or extreme heat), we reserve the right to relocate, delay, or end services early for the safety of both the performer and your guests.
Performer Substitution: In rare instances of illness or emergency, we may send a substitute performer of equal experience and skill. We will notify you as early as possible should a substitution be necessary.
Setup Requirements: Please provide an accessible, safe space for setup (approximately 5' x 5'). Access to shade, seating, and a table is appreciated and helps the artist operate smoothly and safely. If you do not have a table and chairs you are able to provide, please let us know so we can arrange accordingly.
Time Extension Policy: If you would like to extend your entertainment time the day of the event, we’ll do our best to accommodate based on availability. Additional time is billed in 30-minute increments and must be paid at the event.

Fulfillment Policy

At Face Paint Fairy Parties, our mission is to provide magical and memorable entertainment with professionalism and reliability. Here’s how we fulfill bookings:

​

Booking Confirmation: Bookings are confirmed after review and receipt of your deposit.

Communication: We will contact you within 24 hours if adjustments are needed (e.g., travel fees, performer availability, or activity changes).

Event Details: Services will be fulfilled on the date, time, and location confirmed during booking.

Arrival: Artists typically arrive 10-30 minutes early to set up unless otherwise arranged.

Travel Fees: May apply for events located more than one hour from the performer’s location.

Payment: Remaining balance is due on the day of your event via cash, check, Zelle, PayPal, Venmo, or Cash App.

Last-Minute Bookings: Must be made at least 48 hours in advance, unless otherwise approved.

Performer Substitution: In rare instances of illness or emergency, we may send a substitute performer of equal experience and skill. We will notify you as early as possible should a substitution be necessary.

Time Extension Policy: If you would like to extend your entertainment time the day of the event, we’ll do our best to accommodate based on availability. Additional time is billed in 30-minute increments and must be paid at the event.